[Outbound call] Navigate through phone menu
We need the assistant to navigate the company phone menu before starting a conversation. Does that work? How do I configure that?
- Feature Type
We need the assistant to navigate the company phone menu before starting a conversation. Does that work? How do I configure that?
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Comments1
fionn
May 2, 2025
Hi Weller, sounds like you want to setup IVR handling?
https://docs.synthflow.ai/docs/set-up-ivr-handling